At a glittering awards ceremony in London on Monday night, the Club won the UK Hospitality Talent Development Team of the Year 2022. Phyllis Court was shortlisted for this major prize alongside Hilton Bankside, Luxury Family Hotels, Gusto Italian, The Dorchester Collection and the Galgorm Collection of Luxury Hotels. This prize is one of only two awards acknowledging the broader staff performance in UK hospitality. It is one of the most sought-after awards in our industry as it recognises not only the effective management of staff at every level but also the quality and loyalty of the entire team as judged from a customer’s perspective.
Peter Hancock FIH, the Chief Executive of the Institute of Hospitality, said:
“This award, which is presented to the Phyllis Court Club team by The Rt Hon the Viscount Thurso MP FIH MI, was open to employers of any size across the UK hospitality, leisure, and tourism sectors. It recognises a management team that can show evidence of outstanding commitment to Continuing Professional Development (CPD), supporting individual professionals at all levels of their careers through effective management and training and who have collectively made positive impacts across the organisation furthering customer satisfaction.”